WHAT INFORMATION DO WE COLLECT?
When you visit our website, or send us an email (including staff / employees and the company) you may choose to provide us with personal information on an individual basis. You also provide website-use information collected as you and others browse our website. Personal and individual information will only be collected if it is provided to us such as by way of email or subscribing (opting-in). The information that is then provided and held will only be done so as required by the company to legitimately carry out its business.
The main purpose of holding data is to provide clients and customers with property updates as requested by them - and this can be unsubscribed from at any time. From 25th May 2018 contact will only be made on this basis to 'subscribers' and customers who provide us with their data via email or phone (and where it is written). Data will otherwise be deleted unless there is a legitimate legal reason to retain this information to maintain appropriate records. This will be stated within client contracts and the time in which data may be held subject to approval of the client and customer.
The transmission of information via the internet is not completely secure. So, whilst we will do our best to protect your information, we cannot ensure the security of your data transmitted to our website. Any information you submit is sent at your own risk. Once we have received your information we securely store it in an online database (through Google and Wix), and only with your consent or request, will we contact you using it - it is not passed on to any third parties without your express consent.
Similar to other commercial websites, our website uses a technology called "cookies" and web server logs to collect information about how our website is used. Information gathered through cookies includes the date and time of visits, pages viewed, visitors location and time spent browsing (via Wix).
WHAT ARE COOKIES?
A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that sites computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.
HOW DO WE USE INFORMATION WE COLLECT FROM COOKIES?
HOW DO WE USE THE INFORMATION THAT YOU PROVIDE TO US AND HOW IS IT PROTECTED?
We use your information in the following ways: to ensure that content from our website is presented in the most effective manner for you and your computer to allow you to register to join the MBI mailing list if you choose to do so. Browsing data is generic use and is not personal.
Email is not recognised as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Once we have received an email from a customer or client it is stored in a secure online Google database that is password protected and is otherwise only accessed by our firm. We do not pass on any personal data to third parties without your express and informed consent.
EMAILS - OUR PRIVACY AND SECURITY CAVEAT
This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorised disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited.
E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses.
Anyone who communicates with MBI Surveyors or any of its subsidiaries by e-mail is deemed to have accepted these risks. Additionally, anyone sending an email is providing their data at their will and any content within that email is sent to MBI. MBI will not pass this to any third party unless consent is provided by the sender and data holder.
MBI (Surveyors) Limited is not responsible for errors or omissions in any message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author, are subject to contract, and do not necessarily represent those of the company.
HOW CAN YOU ACCESS AND CORRECT YOUR INFORMATION?
You may request access to all your information that we collect online and maintain in our database by emailing us at firstname.lastname@example.org or in writing to: Data Controller, MBI Surveyors, The Core, Milton Hill, Abingdon, Oxon, OX13 6AB.
By using our website you consent to our collection and use of your information as described on this page. For any marketing communications with you, or to hold personal data, we will require your express consent first.
WHERE WE STORE YOUR PERSONAL DATA